Operational Performance Excellence
Collaboration Across People, Systems and Technology for Sustained Success
The Executive Challenge
In today’s ever-demanding business climate, industry-leading operational performance is a mission critical business imperative. As operational leaders, we are facing a myriad of rapidly changing market conditions such as competitive mergers and acquisitions, changing consumer needs, newly-enacted regulations and emerging game-changing technology solutions. As operational leaders, we are continuously asked to derive more and more business value from our operations in the form of higher productivity, lower cost of service and increases in quality of services. Quite often in this environment, industry-leading operations are considered to be a competitive advantage to our businesses, whereas industry laggards are considered targets for out-sourcing, off-shoring or divestiture.
In today’s business climate there are many reasons operations can fail to perform including a lack of economies of scale, inefficient and inflexible processes, lack of timely actionable decision information, under skilled staff, poorly integrated legacy technology, etc. We can control some of these value levers and others we can only influence, but regardless we must know how they affect us and how we are going to incorporate them into our competitive advantage.
Dominion Digital’s Operational Performance Excellence services can unlock your organization’s full potential while mitigating your performance risk by helping:
- Establish Your Strategy for Operational Performance Excellence
- Define and Align Your Business Performance Metrics and Dashboards
- Design and Manage Your Operational Transformation Programs
- Optimize Your Strategic Mission Critical Processes
- Integrate Game-Changing Technology
- Identify and Mitigate Your Performance Risk
In the end, we will help you achieve your industry-leading position that makes your operation a competitive advantage to your business.
The Dominion Digital Difference
Dominion Digital is fundamentally different from other consulting firms. An Operational Performance Excellence initiative led by Dominion Digital’s team brings rapid, independent analysis and right-sized solutions by a team focused only on your success. We discover root causes beneath difficult business problems and inspire your people to improved overall performance. We help your organization achieve better business results.
Dominion Digital brings business and technical leadership to bear on urgent problems. Our methodology—proven over many successful projects—assures you rapid, dramatic results. A hallmark of our approach is a working process that integrates your team in a collaborative spirit and provides you with the tools, templates and solutions to sustain world class operational performance.
For more information about Operational Performance Excellence, please contact us:
804.648.0600 - option 2
877.949.3344- option 2
Giving you the information and visibility you need to manage your business.
Drive customer loyalty, resulting in increased sales, increased referrals, and reduced costs.
Implementing Lean and Six Sigma methodologies to make your operation hum.
A measured response to managing regulatory challenges.
Preparing your organization to face the inevitable.