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Dominion Digital Improves Consumer Loyalty

A Client Success Story in the Business Services Industry

Business Situation

A leading provider of consumer loyalty services, experiencing major growth in their consumer incentive points management system, realized the need to improve the scalability and reliability of their technology infrastructure. Based on our proven track record of technology leadership, the client engaged Dominion Digital to redesign their point system technology infrastructure.

Business Result

Dominion Digital designed and implemented the client's desired future state technology infrastructure for their online consumer incentive points management system. Additionally, we trained client personnel on software development methodology best practices for using and maintaining the new infrastructure. Dominion Digital's solution resulted in:
  • a reduction in consumer acquisition costs;
  • a significant increase in revenue; and
  • faster product time-to-market.