Account Decision Engine - Project Overview
Business Situation
Thrilled...in terms of quality of resources and net pricing.
-Project Manager
A Fortune 200 Financial Services company, seeking a more efficient method to implement account management strategies, sought to combine three automated decisioning engines into one. To further complicate the situation, the new decisioning engine that the Financial Services company purchased was not designed for parallel development. Based on our IT process improvement expertise, the client engaged Dominion Digital to support their efforts.
Business Result
Dominion Digital helped the client identify opportunities to improve the process to allow for parallel development on the new system. By implementing a thoroughly controlled and structured IT development and testing process, the client maximized the capabilities of the new system and reduced operational errors. The results were improved performance and reduced operational risk, both exceeding client’s expectations.